Problems with JSTOR and ScienceDirect PDF's
We are having some issues with JSTOR and ScienceDirect PDF's on campus. We're seeing proxy and subscription error messages. If you get something like that (or other errors, for that matter) from off campus, please contact me.
In the meanwhile, keep track of the articles you are trying to access; I'm pretty confident we will have this fixed soon (as soon as we figure out what the actual problem is!) You may want to try going through the Journal Locator to find the journal and get in that way (this works for ScienceDirect--you can see the HTML version of the article, but not the PDF).
Update: (3pm) Add Emerald and American Chemical Society to the list. HTML versions of articles are fine, it's just the PDF's. If you are using the "Find Article @ SCSU" links and the "Article" link won't work, try the "Journal" link, then find the correct issue for your article. We know what the problem is now (proxy server issue) so we are a giant step towards solving it. Please bear with us!
Update: (11/20) The problem is definitely with our proxy server, so on campus access works by using the direct URL (jstor.org, sciencedirect.com, etc.) If you can get on campus, that will work. If you can't, and you need the article right away, let me know.
Update: (11/21) All fixed now!
In the meanwhile, keep track of the articles you are trying to access; I'm pretty confident we will have this fixed soon (as soon as we figure out what the actual problem is!) You may want to try going through the Journal Locator to find the journal and get in that way (this works for ScienceDirect--you can see the HTML version of the article, but not the PDF).
Update: (3pm) Add Emerald and American Chemical Society to the list. HTML versions of articles are fine, it's just the PDF's. If you are using the "Find Article @ SCSU" links and the "Article" link won't work, try the "Journal" link, then find the correct issue for your article. We know what the problem is now (proxy server issue) so we are a giant step towards solving it. Please bear with us!
Update: (11/20) The problem is definitely with our proxy server, so on campus access works by using the direct URL (jstor.org, sciencedirect.com, etc.) If you can get on campus, that will work. If you can't, and you need the article right away, let me know.
Update: (11/21) All fixed now!
posted by Rebecca Hedreen at Wednesday, November 19, 2008
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