Passwords
This is a re-updated version of one of my early posts. I suspect I will end up posting a version of this at the beginning of each semester, since this is always confusing, and is especially confusing this year due to the password changes. Most of the updates are related to the MySCSU password changes that took effect earlier this month. Updates are in Red text.
There are 3 important ID's and 4 (possibly 5) important passwords that every distance student will have.
ID's
1) ID number--this is the 8 digit number beginning with 7 that is printed on your ID card (Hoot Loot card) if you have one. If you do not have a card, the number should have been sent to you with your registration materials. The Registrar's office or the Library Circulation department can provide you with this number if you do not have your registration materials. You will need this number in order to log on to the library databases, and to do certain network functions, such as resetting your network PIN. It is also called your Banner ID.
2) Network UserID/Username--this is the first part of your email address, usually your last name, first letter of your first name, and a number. My User ID is hedreenr1. Combine that with @southernct.edu and you have my email address. You will need this to log into My SCSU, which includes web access to your email, calendars, courses, and announcements. You can look up your User ID in the email lookup. (PS. You can set your campus email to forward to another email address in the Options tab of the My SCSU email.) Update: For campus WebCT classes (non-Online CSU and all hybrid classes), you now use your username to login.
3) Online CSU ID number--this is the number you use for logging into Online CSU. Because this is currently set up as a separate system from the campus systems, you have a completely separate number. This number usually starts with 00. If you are having trouble logging into Online CSU try the Online CSU Login help page.
Passwords/PINs
1) Banner PIN--this password is for connecting to the Banner registration and administration system. This used to be the same as your MySCSU PIN, and should still be the same as the one you used last semester if you are returning. You can reset your Banner PIN online.
2) MySCSU password--this used to be the same as your Banner PIN, but was updated to a more complex password system earlier this month. Ideally, you should be able to log in using your previous PIN and set a new one, following the instructions on the new, upgraded MySCSU page. If that doesn't work, you must call the HelpDesk at 203-392-5123 to have your password manually reset.
3) Online CSU password--this password is strictly for use in the Online CSU system. This password, and the related Online CSU ID, are created when you first use the Online CSU page. See the Online CSU page for more information. If you are having trouble logging into Online CSU try the Online CSU Login help page.
4) Library PIN--this password is strictly for library use. To set your Library PIN for the first time, go to CONSULS (Library Catalog). Click on Login to Your Library Record. Enter your ID number and leave the PIN box blank, then click Display Record. You will get a screen to select a PIN. If you get an error message of "Invalid PIN" you have a PIN on file. If you do have a PIN number on file and can't remember what it is, call the Circulation Desk (203-392-5756) and ask to have your PIN deleted. You will then be able to select a new PIN. The Library PIN is used to access your library circulation record, library online reserves, and the online databases, and to request books from other CSU libraries. If you get an error message of "Patron record cannot be located", contact the Circulation Desk to check the status of your record.
5) WebCT passwords may be the same as the new MySCSU passwords, but some people have not been able to login this way. Try your old MySCSU/Banner/email password if the new one doesn't work.
(Windows passwords were also reset this past month, so if you log in on campus to a Windows computer, you will have to reset your Windows password, as well.)
The IT HelpDesk web page is http://helpdesk.southernct.edu/. They can help with problems with your ID number, User ID, Banner PIN, MySCSU password, etc., if the online functions do not resolve your login problems.
We are all sort of fumbling around right now with all the password changes, so if you have problems please let me know. I can't necessarily solve the problem for you, but I can at least direct you to the most likely help, and let others know what problems are happening, what worked, and what didn't.
There are 3 important ID's and 4 (possibly 5) important passwords that every distance student will have.
ID's
1) ID number--this is the 8 digit number beginning with 7 that is printed on your ID card (Hoot Loot card) if you have one. If you do not have a card, the number should have been sent to you with your registration materials. The Registrar's office or the Library Circulation department can provide you with this number if you do not have your registration materials. You will need this number in order to log on to the library databases, and to do certain network functions, such as resetting your network PIN. It is also called your Banner ID.
2) Network UserID/Username--this is the first part of your email address, usually your last name, first letter of your first name, and a number. My User ID is hedreenr1. Combine that with @southernct.edu and you have my email address. You will need this to log into My SCSU, which includes web access to your email, calendars, courses, and announcements. You can look up your User ID in the email lookup. (PS. You can set your campus email to forward to another email address in the Options tab of the My SCSU email.) Update: For campus WebCT classes (non-Online CSU and all hybrid classes), you now use your username to login.
3) Online CSU ID number--this is the number you use for logging into Online CSU. Because this is currently set up as a separate system from the campus systems, you have a completely separate number. This number usually starts with 00. If you are having trouble logging into Online CSU try the Online CSU Login help page.
Passwords/PINs
1) Banner PIN--this password is for connecting to the Banner registration and administration system. This used to be the same as your MySCSU PIN, and should still be the same as the one you used last semester if you are returning. You can reset your Banner PIN online.
2) MySCSU password--this used to be the same as your Banner PIN, but was updated to a more complex password system earlier this month. Ideally, you should be able to log in using your previous PIN and set a new one, following the instructions on the new, upgraded MySCSU page. If that doesn't work, you must call the HelpDesk at 203-392-5123 to have your password manually reset.
3) Online CSU password--this password is strictly for use in the Online CSU system. This password, and the related Online CSU ID, are created when you first use the Online CSU page. See the Online CSU page for more information. If you are having trouble logging into Online CSU try the Online CSU Login help page.
4) Library PIN--this password is strictly for library use. To set your Library PIN for the first time, go to CONSULS (Library Catalog). Click on Login to Your Library Record. Enter your ID number and leave the PIN box blank, then click Display Record. You will get a screen to select a PIN. If you get an error message of "Invalid PIN" you have a PIN on file. If you do have a PIN number on file and can't remember what it is, call the Circulation Desk (203-392-5756) and ask to have your PIN deleted. You will then be able to select a new PIN. The Library PIN is used to access your library circulation record, library online reserves, and the online databases, and to request books from other CSU libraries. If you get an error message of "Patron record cannot be located", contact the Circulation Desk to check the status of your record.
5) WebCT passwords may be the same as the new MySCSU passwords, but some people have not been able to login this way. Try your old MySCSU/Banner/email password if the new one doesn't work.
(Windows passwords were also reset this past month, so if you log in on campus to a Windows computer, you will have to reset your Windows password, as well.)
The IT HelpDesk web page is http://helpdesk.southernct.edu/. They can help with problems with your ID number, User ID, Banner PIN, MySCSU password, etc., if the online functions do not resolve your login problems.
We are all sort of fumbling around right now with all the password changes, so if you have problems please let me know. I can't necessarily solve the problem for you, but I can at least direct you to the most likely help, and let others know what problems are happening, what worked, and what didn't.
posted by Rebecca Hedreen at Monday, August 29, 2005
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