Monday, August 30, 2010

Passwords

Welcome back everyone, and welcome to the annual password post!

Passwords have gotten simpler, but with a few twists. Last year, MySCSU (with Banner), Vista, and the general computer logon were synchronized to a "Network ID". You can also download software (like MS Office with Windows and Mac), from the SCSU Software Share site, and log onto the wireless campus network. For those off campus, this will also get you into https://remote.southernct.edu/ (network file access and services--some access and services are only available off campus), and your southernct.edu webspace (you can also access your web files via the remote site from off campus).
Twist #1: The new student email, Owls Mail, is on the Microsoft Live system. That password is currently separate, but will be synchronized in a few weeks. In the meanwhile, be sure to 1) use a separate, non-identical password, and 2) add a separate (non-SCSU) email to your account so that you can get your password changes if needed. Until the synchronization happens, SCSU IT won't be able to help you with your Owls password.
If you need to change your Network password, you can visit an IT Service Desk, or use the online form. More help is available by phone (203-392-5123) or email (helpdesk@southernct.edu). Don't forget to identify yourself as an online student if you can't come to campus.


Library access (online databases and resources, library record viewing, online renewal, intra-campus requests, & online reserves) is still via your ID number (70xxxxxx), and a separate library PIN/password. If you don't know your ID number, log into MySCSU and look for Account Information and View SCSU ID Number under Settings on the main MySCSU page. You can set or check your library access via the CONSULS login page. The 'Forgot your PIN?' link on this page will send a link to the email address we have on file, which is whatever is in Banner. If you have not changed your Banner info, it's possible we still have whatever email address you first registered with (i.e. a non-SCSU address). You can change this in the library system by logging in to the CONSULS Library Catalog and selecting the Modify Personal Info button on the right. Email is the only thing you can update online (though, of course, you have to be able to log in in the first place.) You can also call the Circulation Desk at 203-392-5756 to wipe out an old PIN, so that you can set a new one. They can also help you update your contact information. This will not update your email address in Banner, so you might want to check that in MySCSU (Settings, View email address(es)). More on setting/resetting your Library PIN.
Twist #2: The new ILL system uses your network ID and password to login. There also seems to be a lag in the synchronization here, so if you have recently updated your Network password and can't get into ILL, try your old password.
Twist #3: You can use the Browse function in https://remote.southernct.edu (offcampus only) to access the library databases. This makes it look like you are on campus, so the databases will let you right in. Some materials may not be available, since there restrictions on web access; but it's a good backup if you are having PIN problems.
That's all I have for passwords this semester.

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